Privacy Policy

Privacy Policy

We appreciate the trust you place in us, and we are committed to maintaining the highest standards for secure transactions and customer information privacy. Please read the following statement to understand our information-gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To stay informed of any changes, please review this policy periodically.

By visiting this website or mobile application, you agree to be bound by the terms and conditions of this Privacy Policy. If you disagree, please refrain from using or accessing our website.

By using the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This policy is incorporated into and subject to the Terms of Use.

Collection of Personally Identifiable Information and other Information

When using our website, we collect and store your personal information provided by you from time to time. Our goal is to provide a safe, efficient, smooth, and customized experience. This enables us to offer services and features that align with your needs and customize your experience on the website.

You can generally browse the website without revealing your identity. Once you provide personal information, you are not anonymous to us. We may track certain information based on your behavior on our website for internal research on users' demographics, interests, and behavior. This information is compiled and analyzed on an aggregated basis.

We use data collection devices such as "cookies" to analyze web page flow, measure promotional effectiveness, and enhance trust and safety. Cookies help us provide services and features that are only available through their use.

Use of Demographic / Profile Data / Your Information

We use your personal information to provide requested products and services. To the extent we use your personal information to market to you, we will provide you the ability to opt out of such uses. Your information is used to handle and fulfill orders, enhance customer experience, resolve disputes, troubleshoot problems, and detect and protect against error, fraud, and other criminal activities.

We may request additional information like PAN, GST Number, Government ID cards/number, and KYC details for eligibility checks and to enhance your experience on the platform.

In our efforts to improve our product and service offerings, we collect and analyze demographic and profile data about user activity on our platform. We may ask you to participate in optional surveys to tailor your experience on our platform.

Sharing of Personal Information

We may share personal information with our corporate entities and affiliates for marketing purposes unless you explicitly opt-out. Personal information may be disclosed to third parties to provide access to our services, legal obligations, marketing and advertising activities, or to prevent and investigate fraudulent or illegal activities.

We may disclose personal information if required by law or in good faith belief that such disclosure is necessary to respond to legal processes, enforce our terms, or protect the rights, property, or personal safety of users or the public.


We use "cookies" on certain pages of the platform to analyze web page flow and measure promotional effectiveness. Most cookies are "session cookies" that are automatically deleted at the end of a session. You can decline/delete our cookies, but it may affect your ability to use certain features on the platform.

Links to Other Sites

Our website links to other websites that may collect personally identifiable information. We are not responsible for the privacy practices or content of those linked websites.

Security Precautions

Our website employs stringent security measures to protect information under our control. Your account information is handled on a secure server.


We provide users with the opportunity to opt out of receiving non-essential communications after setting up an account. To unsubscribe/opt-out, log into the Notification Preference page on the platform.

Advertisements on Platform

Third-party advertising companies serve ads when you visit our platform. These companies may use information about your visits to provide advertisements about goods and services of interest to you.

Children Information

Our platform is available only to persons who can form a legally binding contract. If you are under the age of 13, use the platform under supervision of a parent, legal guardian, or responsible adult.

Your Consent

By using the website, you consent to the collection and use of information as outlined in this Privacy Policy. If we change our privacy policy, we will post those changes on this page.

Data Retention

We retain your personal information according to applicable laws. We may continue to retain your data in anonymized form for analytical and research purposes.

Changes to this Privacy Policy

Check our Privacy Policy periodically for updates. We will alert you to significant changes by posting the last updated date, placing a notice on our platform, or sending you an email when required by law.

Facebook Login

When users click "Connect with Facebook," we collect the user's full name, profile picture, and email for login requirements. Users can contact our support team to remove their information or delete their accounts.

Grievance Officer

In accordance with relevant regulations, the name and contact details of the Grievance Officer for Trees Local are provided below:

Ibrahim Siddiqui
3843 Collettsville rd
Lenoir NC, 28645

To contact our customer support:


For queries, issues, concerns, or complaints related to the collection or usage of your personal information, contact us at the provided contact information.

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